Shipping policy

At FaithAura™, we carefully prepare every order with love and attention to detail.

1. Order Processing Time

1. Orders are processed within 1–3 business days
2. Orders are not processed on weekends or holidays
3. During peak seasons, processing may take slightly longer

2. Shipping Time Estimates

Estimated delivery times:

1. United States: 5–12 business days
2. Canada: 7–15 business days
3. Europe: 7–15 business days
4. Australia: 7–15 business days
5. International Orders: 10–20 business days

3. Tracking Information

1. Tracking details are sent via email once shipped
2. Tracking updates may take 2–5 days to appear
3. Customers are responsible for providing accurate shipping information

4. Delayed or Lost Packages

1. Delivery delays may occur due to customs or carriers
2. FaithAura™ is not responsible for delays caused by shipping companies
3. If your package is lost, contact our support team for assistance

5. Incorrect Address Policy

1. Customers must ensure shipping details are accurate
2. Orders returned due to incorrect addresses may require additional shipping fees

6. Customs and Duties

1. International customers may be responsible for customs fees
2. Import taxes are determined by local authorities

7. Contact Information

Email: info@faithaura.com Support: support@faithaura.com